Privacy Policy

Effective Date: 02/01/2025

At Robyn Doolan, we respect and are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding the information we hold.

1. Information We Collect

We collect personal data that you voluntarily provide when using our services, subscribing to our newsletter, or contacting us. This may include:

Name
Email address
Phone number
Company name (if applicable)
Other relevant details provided for communication purposes

2. How We Use Your Information

We use the personal data collected to:

Provide our services (e.g., medical writing, health and wellness content).
Respond to inquiries or requests.
Send newsletters, promotions, or updates (only if you have opted in).
Improve our services and website experience.

We will never sell, rent, or trade your personal information with third parties.

3. Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:

Consent: When you provide your personal information (e.g., subscribing to our newsletter).
Contractual Necessity: If you engage with us for services, we need your information to fulfil the contract.
Legitimate Interests: We may process your data for legitimate business interests, such as improving our services or marketing (where applicable).

4. Data Security

We take reasonable precautions to protect your personal data, including securing it with encryption and limiting access to authorized personnel only. However, no data transmission over the internet can be guaranteed to be 100% secure, so while we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights

As a user under the GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: If your personal data is inaccurate or incomplete, you can request that it be corrected or updated.
Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can request the restriction of your personal data processing under certain conditions.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at [Insert Email Address].

6. Cookies

Our website uses cookies to enhance the user experience. These cookies may be used to personalize content, provide social media features, and analyse traffic. By continuing to use our site, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only for as long as necessary to provide services to you or as required by law. Once this period ends, your data will be securely deleted.

8. International Data Transfers

As an international business, we may transfer your personal data outside of the European Economic Area (EEA). If we do so, we will ensure that adequate safeguards are in place to protect your data, in compliance with GDPR requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal data.

10. Updates to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will post the revised policy on our website and update the effective date at the top of the page. We encourage you to periodically review this page for the latest information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Email: robyndoolan.medicalwriting@gmail.com
Phone: (+44) 07717609721